Who We Are

Healthcare is evolving quickly. Hospitals and clinics face growing demands to improve safety, efficiency and patient outcomes. At HID, we saw an opportunity to bring together the best technologies, expertise and people in real-time location services (RTLS) to create something stronger: HID Healthcare RTLS.

This new, stronger brand marks an exciting chapter in our journey. By uniting proven innovations in staff safety, infant security, asset management, patient flow and infection prevention under one trusted name, HID Healthcare RTLS is positioned to become a global leader in the healthcare RTLS space.

Building on Strength

Our vision began with the acquisition of GuardRFID in 2023, adding decades of healthcare RTLS expertise to HID’s trusted identity solutions. In 2024, we welcomed Vizzia Technologies, known for its hardware-agnostic platforms and advanced capabilities in asset management, environmental monitoring and workflow management. And in 2025, Intelligent Observation joined HID, expanding our offering in hand hygiene compliance to reduce hospital-acquired infections and strengthen patient safety.

Together, these brands and solutions form a single, integrated approach to healthcare RTLS, backed by HID’s scale, resources and innovation.

What We Deliver

HID Healthcare RTLS provides solutions to help healthcare teams focus on what matters most: patient safety and care, including:

• Asset management – Keep track of valuable equipment, reduce retrieval times and make smarter purchasing and maintenance decisions.
• Staff safety – Give frontline teams the tools to call for help instantly if needed.
• Infant security – Prevent mismatches and abductions with trusted TotGuard technology
• Hospital wayfinding – Help patients, staff, and visitors navigate facilities with ease.
• Wander management – Protect at-risk patients by detecting unsafe movement and alerting staff immediately.
• Environmental monitoring – Help ensure safe, compliant storage of sensitive materials.
• Hand hygiene monitoring – Support compliance with intelligent, real-time tracking.

Why HID Healthcare RTLS

This is more than a new name. It is the embodiment of HID’s commitment to healthcare: combining global reach with deep clinical expertise to deliver trusted, scalable solutions that meet the realities of modern care. HID Healthcare RTLS is designed to make hospitals safer, workflows smoother, and teams more supported, so caregivers can focus on what matters most: their patients.

Moving Forward, Together

HID Healthcare RTLS is just the beginning. With a growing portfolio, ongoing innovation and the strength of HID behind it, we are building the future of healthcare RTLS and setting new standards for safety, efficiency and trust.